Our terms & conditions can be found on the main Teddybear Portraits website, located here.

Return Policy:
Contact us within 14 days of delivery. 
Please email us at:  Customerservice@nationwidestudios.com
Share a copy of your receipt and what went wrong, and we’ll help guide you through the process. Shipping costs are non-refundable. 

Please Note: All purchase orders that contain digital downloads are final and non-refundable.